21-22 April, 2027
Business Design Centre, London

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Privacy Policy

Our commitment to protecting your personal information. This website (the “Site”) is operated by Valora Markets Ltd.

WHO WE ARE

This website (the “Site”) is operated by Valora Markets Ltd (“Valora Markets”, “we”, “us”, “our”), a company registered in England and Wales.

Valora Markets Ltd is the data controller responsible for the personal data described in this Privacy Policy. Products, events and services operated under the Longevity Med Summit brand and other Valora Markets brands are trading names and business divisions of Valora Markets Ltd unless otherwise stated.

We are committed to protecting your personal information and processing it lawfully, fairly and transparently in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and applicable privacy laws.

PERSONAL INFORMATION WE COLLECT

We may collect and process the following categories of personal information:

Contact information, including name, business email address, postal address and telephone number;
• Professional information, including job title, employer, industry sector and business interests;
• Account information, including usernames and passwords;
• Transaction and payment information;
• Marketing preferences and communication preferences;
• Event participation information;
• Survey and research responses;
• Website usage information and analytics data;
• Location information where enabled through our websites, applications or event services;
Any information you voluntarily provide to us through forms, correspondence or customer support interactions.

SPECIAL CATEGORY PERSONAL DATA

In certain circumstances, we may collect special category personal data as defined under Article 9 UK GDPR.

This may include information relating to:

Accessibility requirements;
• Dietary requirements;
• Emergency medical information;
• Health information required to ensure attendee safety at events.

Where required by law, we will obtain your explicit consent before processing such information. In other circumstances, we may rely on another lawful basis and Article 9 condition permitted under applicable data protection laws, including where processing is necessary to protect your vital interests or for health and safety purposes.

We apply additional safeguards and access controls when processing special category personal data.

HOW WE USE YOUR PERSONAL INFORMATION

We process personal information for the following purposes:

Providing products and services;
• Managing customer relationships;
• Managing registrations for conferences, exhibitions and events;
• Processing payments and contracts;
• Responding to enquiries;
• Improving products and services;
• Conducting market research and analytics;
• Complying with legal and regulatory obligations;
• Preventing fraud and maintaining security;
• Marketing relevant products, services and events.

LAWFUL BASES FOR PROCESSING

We process personal data on one or more of the following lawful bases:

Performance of a contract;
• Taking steps prior to entering into a contract;
• Compliance with a legal obligation;
• Protection of vital interests;
• Consent;
• Legitimate interests.

Where we rely upon legitimate interests, these interests include:

Operating and improving our business;
• Managing customer and supplier relationships;
• Promoting our events, products and services;
• Maintaining accurate business records;
• Business development and market analysis;
• Ensuring network, information and event security;
• Preventing fraud and unlawful activity.

Whenever we rely on legitimate interests, we carefully balance those interests against your rights and freedoms.

EVENTS, CONFERENCES AND EXHIBITIONS

Where you participate in our events as a delegate, speaker, sponsor, exhibitor or attendee, we may process your information for event administration, event delivery, networking opportunities, health and safety management and post-event communications.

Photography and video recording may take place during events for promotional, marketing and reporting purposes. Where appropriate, notices will be displayed at event venues informing attendees that photography or filming is taking place.

Individuals may object to the use of identifiable images by contacting us using the details provided in this Privacy Policy.

MARKETING COMMUNICATIONS

We may send marketing communications relating to our products, services and events where permitted by applicable law.

Where required under the Privacy and Electronic Communications Regulations (PECR), we will obtain your consent before sending electronic marketing communications.

In certain business-to-business contexts, we may rely on our legitimate interests or the soft opt-in provisions available under applicable law.

You may unsubscribe from marketing communications at any time by:

Clicking the unsubscribe link in any marketing email;
• Contacting us using the details provided below.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

PROFILING AND ANALYTICS

We may analyse personal information to better understand customer interests, improve products and services and provide more relevant communications.

This may include segmentation, campaign management and limited profiling activities.

We do not make solely automated decisions that produce legal effects or similarly significant effects on individuals without providing the safeguards required by applicable data protection laws.

INTERNATIONAL TRANSFERS

As an international organisation, personal information may be transferred to and processed outside the United Kingdom.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including:

UK adequacy regulations;
• The UK International Data Transfer Agreement (IDTA);
• The UK Addendum to the European Commission’s Standard Contractual Clauses;
• Other safeguards recognised under UK data protection law.

These measures are designed to ensure that personal information receives an equivalent level of protection wherever it is processed.

DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, accounting and reporting obligations.

Typical retention periods include:

Customer and supplier records: 6 years after the end of the relationship;
• Financial and accounting records: 6 years;
• Event attendance records: up to 6 years;
• Marketing records: until consent is withdrawn or after a reasonable period of inactivity;
• Call recordings: up to 12 months unless required longer for legal purposes.

Retention periods may be extended where necessary to establish, exercise or defend legal claims.

COOKIES

We use cookies and similar technologies to operate our websites, analyse usage and improve user experience.

Where required by law, non-essential cookies will only be placed after obtaining your consent.

Further information regarding our use of cookies is available in our Cookie Policy.

YOUR RIGHTS

Under UK data protection law, you may have the right to:

Access your personal data;
• Correct inaccurate personal data;
• Request erasure of personal data;
• Restrict processing;
• Object to processing;
• Withdraw consent;
• Request data portability;
• Object to direct marketing;
• Object to certain automated processing activities.

To exercise any of these rights, please contact us using the details below.

RIGHT TO COMPLAIN

If you are dissatisfied with how we process your personal information, we encourage you to contact us first so we can attempt to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://www.ico.org.uk
Telephone: 0303 123 1113

CONTACT DETAILS

Data Protection Officer
Valora Markets Ltd
Unit 3, Office A
1st Floor
6-7 St Mary At Hill
London EC3R 8EE
England

Email: compliance.officer@valoramarkets.uk

General privacy enquiries: datateam@valoramarkets.uk

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in legal requirements, regulatory guidance, business practices or technological developments.

The latest version will always be published on our website and the “Last Updated” date will indicate when changes were made.